What Our Customers Say

We switched to Jerico's Pools after a frustrating experience with a franchise service. Night and day difference. Jerico actually shows up when he says he will, texts us updates after every visit, and our pool has never looked better. The water is crystal clear every single week.

After our pool turned green following a bad storm, Jerico came out the same day and had it sparkling within 48 hours. He explained everything he was doing and even showed us how to prevent it from happening again. His CPO certification really shows in the quality of his work.

Being a neighbor, I can vouch that Jerico treats every pool like it's his own. He's been maintaining our pool for over a year now and we've never had a single issue. The chemicals are always perfectly balanced and he catches equipment problems before they become expensive repairs.

What sets Jerico apart is the communication. With our old service, we never knew when they came or what they did. Jerico sends a detailed report after every visit with photos, chemical readings, and any recommendations. It's like having a personal pool consultant.

Our pool pump started making a terrible noise on a Sunday afternoon with a pool party planned the next weekend. Jerico came out Monday morning, diagnosed the issue, and had a new pump installed by Tuesday. He even adjusted the chemical levels that had been thrown off. Absolute lifesaver.

We recently moved to Roanoke from out of state and had no idea how to maintain a pool in the Texas heat. Jerico walked us through everything, set up a maintenance plan that fit our budget, and now we don't have to think about it at all. Best investment we've made for our home.

I tried doing my own pool maintenance for two years and it was a constant battle. Algae, cloudy water, equipment issues. Since hiring Jerico's Pools, I haven't had a single problem. The water chemistry is always perfect and he spotted a small leak early that would have cost thousands if left unrepaired.

We have an older pool that other companies said needed a complete renovation. Jerico took the time to assess every issue individually and came up with a phased repair plan that saved us over $8,000 compared to the other quotes. The pool looks amazing now and runs perfectly.

During the February freeze, Jerico proactively called us about protecting our pool equipment before we even thought about it. He walked us through the immediate steps and came out the next morning to winterize everything properly. That kind of proactive care is why we'll never switch to another service.

After getting three quotes for our saltwater conversion, we went with Jerico's Pools because he was the only one who actually explained the pros and cons honestly. He didn't try to upsell us—he helped us make the right decision for our pool. The conversion was done cleanly and the system has been running flawlessly.